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How do I return an item? We are sorry, but www.hankandjojo.com does not currently accept returns or exchanges online. Please contact sales@hankandjojo.com or call 718-237-0826 if you need assistance. As of January 3, 2013, our shop located at 218 DeKalb Avenue Brooklyn, NY 11205 only accepts EXCHANGES for IN-STORE CREDIT within 14 days from the date of purchase if the item is in perfect original condition and packaging, and if the original receipt is present. All items from our Gently Used/Second Hand Section are FINAL SALE. |